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Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information in accordance with Canadian privacy laws.

Last Updated: December 28, 2025

Introduction

Welcome to our e-learning platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Information We Collect

Personal Information

  • Name, email address, and contact information
  • Student identification numbers and academic records
  • Payment information (processed securely through third-party providers)
  • Parent/guardian information for minor students
  • Educational background and preferences

Usage Information

  • Course progress and completion data
  • Learning analytics and performance metrics
  • Device information and browser type
  • IP address and location data (for security purposes)
  • Communication preferences and feedback

How We Use Your Information

Educational Services

Provide personalized learning experiences and track academic progress

Communication

Send important updates, announcements, and educational content

Security

Protect against fraud, abuse, and ensure platform security

Analytics

Improve our services and develop better educational content

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent: When you explicitly authorize us to share your information
  • Service providers: Trusted third-party vendors who assist in providing our services
  • Legal requirements: When required by law or to protect our rights and safety
  • Educational institutions: When transferring credits or academic records (with consent)
  • Emergency situations: To protect the health and safety of our community

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL/TLS encryption for data transmission
  • Secure data centers with physical security
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and disaster recovery
  • Employee training on privacy practices

Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Request correction of inaccurate information

Deletion

Request deletion of your personal information

Withdrawal

Withdraw consent for data processing

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience:

Essential Cookies

Required for basic platform functionality and security

Analytics Cookies

Help us understand how you use our platform

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Children's Privacy

We take special care to protect the privacy of students under 18 years of age:

  • Parental consent is required for students under 13
  • Limited data collection for educational purposes only
  • No targeted advertising to children
  • Parental access to student accounts and data
  • Easy opt-out mechanisms for parents

International Data Transfers

Your personal information is primarily stored and processed in Canada. When we transfer data internationally, we ensure adequate protection through:

  • Standard contractual clauses approved by Canadian authorities
  • Adequacy decisions for countries with equivalent privacy protection
  • Other appropriate safeguards as required by law

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: khatebapps@gmail.com
Phone: +96170234549
Address: 1245 Maplewood Avenue - Toronto, ON M4B 1B3 - Canada
Hours: Mon - Fri: 9:00 AM - 6:00 PM

For privacy complaints, you may also contact the Office of the Privacy Commissioner of Canada at +96170234549.